Refund policy

Thank you for shopping with us. Please read our Return & Refund Policy carefully before making your purchase.

Returns

All sales are final. We do not accept returns for any products purchased through our website.

Please ensure that you have reviewed your order carefully before completing your purchase, including the product description, specifications, and quantities.

Refunds

We do not offer refunds for any products once an order has been placed, whether due to a change of mind, incorrect purchase, or any other reason.

Refunds will only be considered where required under applicable consumer laws.

Exchanges

We do not guarantee exchanges. Any request for an exchange will be assessed on a case-by-case basis and is solely at the discretion of the seller.

If an exchange is approved:

  • The customer is responsible for all shipping and handling costs associated with returning the original item and receiving the replacement item.
  • The item must be returned in its original, unused condition with all original packaging, unless otherwise agreed by the seller.
  • The seller reserves the right to decline any exchange request.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect due to our error, please contact us within 7 days of receiving your order. We may request photographs and other information to assess the issue.

Where we determine that the item was damaged, defective, or incorrectly supplied by us, we will work with you to provide an appropriate resolution.

Contact Us

If you have any questions regarding this Return & Refund Policy or wish to request an exchange, please contact our customer service team with your order number and details of your request.